SIIQO KB
๐ณ Section 3.1
How Siiqo Protect Works
Never worry about unpaid deliveries. Never let your buyers worry about scams.
The number one reason Nigerian buyers avoid online shopping is the fear of "paying and not seeing your goods." And the number one reason vendors lose sleep is "what if I ship and they claim they never received it." Siiqo Protect ends both fears permanently.
๐ธ Siiqo Protect Flow DiagramDIAGRAM
The Two Balances in Your Dashboard
๐ Awaiting Release
The buyer has paid. The money is secured by Siiqo while you process and ship the order. This means the buyer is real and has already paid. Ship the order with confidence.
โ Available Balance
The buyer confirmed delivery, OR the delivery window expired with no dispute raised. Funds have automatically moved to your available balance. You can request a payout anytime.
Dispute window: Buyers have a limited window after delivery to raise a dispute. Always get a clear delivery confirmation (e.g., dispatch rider photo) for your records.